learning solutions

DWHRC specialise in the design and delivery of learning solutions/training and development programmes. Our portfolio includes:

• Recruitment and selection skills.
• How to use psychometric assessment in selection processes.
• Assessing skills for managers.
• How to apply for jobs and perform well at interview.
• Presentation skills.
• Customer care skills.
• Coaching and mentoring skills.
• Team leadership skills.
• Team building skills.
• Motivation & delegation skills.
• Time management.
• Decision-making skills.
• Change management.
• PDR /appraisal – how to carry out appraisals and how to be appraised.
• Meetings skills.
• Negotiation skills.
• Conflict management skills.
• Performance management skills – objective setting, dealing with poor performance/unacceptable behaviour etc.

All of these programmes have been designed to meet specific needs. If you feel you have a similar need to one or more of those mentioned above, we would be happy to discuss with you how one of our existing programmes could be adapted to best suit you. Alternatively, we are always happy to design something specifically to meet your organisation’s current needs.